Lizlis — Terms of Service

Effective date: September 17, 2025 • Last updated: September 17, 2025

Owner/Operator: Excellia, LLC (a Delaware limited liability company) ("Lizlis," "we," "us," or "our").

Plain-English summary

This contract governs your use of Lizlis, our AI character chat service (and related websites, mobile apps, and APIs). It covers account rules, content rights, payments (if any), safety restrictions (including NSFW boundaries), disclaimers, and dispute resolution. The bolded headings are for readability only.

1) Acceptance of Terms

By accessing or using Lizlis, you agree to these Terms of Service ("Terms") and to our Privacy Policy. If you do not agree, do not use the Service.

2) Eligibility

  • Age. You must be at least 13 years old to use the Service. If you are under the age of majority in your jurisdiction, you must have your parent or legal guardian’s consent.
  • Jurisdictions with higher minimum ages. Where local laws require a higher minimum age (e.g., 16 in parts of the EEA/UK), you must meet that requirement.

3) Accounts & Security

You may need an account to use certain features. You agree to provide accurate information, keep your credentials secure, and are responsible for all activities under your account. We may suspend or terminate accounts that violate these Terms or our policies.

4) Description of the Service; AI Output Cautions

Lizlis provides AI-generated chat experiences with fictional characters. AI outputs may be inaccurate, misleading, or offensive.

Do not rely on outputs for professional, legal, medical, or safety-critical decisions. You are responsible for your use of the content you generate or view.

5) Your Content; Licenses

  • Ownership. You retain ownership of text, images, uploads, and other content you submit ("User Content").
  • License to Lizlis. You grant Lizlis a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, perform, and create derivative works of your User Content solely to operate, maintain, improve, and provide the Service (for example, to render chats, perform safety filtering, show your content to you across devices, fix bugs, and back up systems).
  • Model training. We do not use your User Content to train machine-learning models. When we use third-party AI providers to process your prompts or outputs, we configure available no-training settings and contractually require that providers do not use your content to train their models.
  • Public sharing features. If you publish or share User Content (for example, public character cards, prompts, or images), you also grant other users a license to view and interact with that content within the Service.

6) Third-Party Services

The Service may integrate third-party services (for example, payment processors, hosting or CDN providers, or AI model providers). Your use of those services may be subject to their terms and privacy policies.

7) Prohibited Uses

You agree not to:

  • Violate any law or regulation;
  • Infringe others’ rights (including copyright, trademark, privacy, or publicity);
  • Harass, threaten, or promote violence or self-harm;
  • Generate or share content that sexualizes minors or depicts exploitation of minors (zero tolerance);
  • Generate or share illegal content, including instructions for violent wrongdoing;
  • Upload malware, attempt to gain unauthorized access, or interfere with the Service;
  • Scrape, crawl, or harvest data except as permitted by robots.txt or our written consent;
  • Misrepresent your identity or impersonate others;
  • Use the Service to build competing datasets or models without our consent.

8) Sensitive Content

We do not offer NSFW features.

The following are always prohibited: sexualization of minors; non-consensual sexual content; real-person sexual deepfakes; bestiality; and content that is unlawful in your jurisdiction. We may further restrict content categories to comply with law, platform rules, or our risk standards.

9) Moderation & Enforcement

We may review or moderate content (automatically or manually) for safety and compliance. We may remove content, limit features, or suspend or terminate accounts at our discretion to protect users and the Service. Repeated or severe violations may result in a ban.

You can appeal moderation decisions via [email protected].

10) Fees & Subscriptions (if applicable)

Paid plans or in-app purchases may be offered. Prices, features, and limits are described at the point of purchase. Taxes may apply.

Unless required by law, fees are non-refundable once a billing period begins. You can cancel future renewals at any time in your account settings.

Billing is handled by third-party processors; their terms may apply.

11) Intellectual Property

Lizlis and its logos, UI, and underlying technology are owned by Excellia, LLC or its licensors. Except for the limited license in Section 5, no rights are granted to you. Do not use our marks without written permission.

12) Copyright/Trademark Complaints (DMCA)

If you believe content infringes your intellectual property rights, send a notice to our designated agent:

DMCA Agent: Excellia, LLC

Address: 238 South Bever Street, Wooster, OH 44691

Email: [email protected]

Include: (a) your signature; (b) identification of the work and allegedly infringing material; (c) your contact information; (d) a statement of good-faith belief; and (e) a statement under penalty of perjury that your notice is accurate and you are authorized to act. We may disable or remove content and terminate repeat infringers.

13) Disclaimers

THE SERVICE AND ALL AI OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

14) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIZLIS/EXCELLIA, LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ANY CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) $100 OR (B) THE AMOUNTS YOU PAID US IN THE 3 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

15) Indemnity

You will indemnify and hold harmless Excellia, LLC and its affiliates, officers, directors, employees, and agents from any claims, losses, and expenses (including reasonable attorneys’ fees) arising from your User Content, your use of the Service, or your violation of these Terms or applicable law.

16) Governing Law; Venue; Dispute Resolution

  • Governing Law & Venue. These Terms are governed by the laws of the State of Delaware, excluding its conflicts rules. Courts located in Delaware have exclusive jurisdiction for any disputes not subject to arbitration.
  • Informal Resolution. Before filing a claim, you agree to first contact us at [email protected] and attempt to resolve the dispute informally within 30 days.
  • Arbitration & Class-Action Waiver (U.S. users). Except for claims that qualify for small-claims court or for injunctive relief, all disputes will be resolved by binding, individual arbitration under the rules of the AAA. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS-WIDE ARBITRATION. You and we retain the right to seek injunctive or equitable relief in a court of competent jurisdiction.

17) Changes to the Service or Terms

We may modify or discontinue features at any time. We may update these Terms by posting a revised version with a new "Last updated" date.

If changes are material, we will provide reasonable notice (for example, in-app notice or email). Your continued use after changes become effective constitutes acceptance.

18) Export & Sanctions

You may not use the Service if you are located in, or are a resident of, a country or territory subject to U.S. embargoes or sanctions, or if you are on a U.S. government restricted-party list.

19) General

These Terms are the entire agreement between you and us about the Service and supersede prior agreements. If any provision is unenforceable, the remainder stays effective. Our failure to enforce is not a waiver. You may not assign these Terms without our consent; we may assign to an affiliate or in a merger or acquisition.

20) Contact

Questions about these Terms: [email protected]

Mailing address: 238 South Bever Street, Wooster, OH 44691